Shipping & Returns
We are committed to providing you with the finest quality decor items and ensuring a seamless shopping experience. Please read our Shipping and Return Policy to understand the terms and conditions regarding your purchases.
Shipping Information
Shipping Times
- Orders are typically processed and shipped within 1-3 business days.
- Shipping times may vary depending on the destination and product availability.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods
We offer several shipping options to cater to your needs:
- Standard Shipping
- Expedited Shipping
Shipping Fees
Shipping fees are determined based on the weight and destination of your order. You can view the shipping cost during checkout before finalizing your purchase.
Order Tracking
You can easily track your order's delivery status through the tracking information provided in your confirmation email.
Damaged or Lost Items
If your order arrives damaged or lost in transit, please contact our customer service team immediately. We will assist you in resolving the issue promptly.
Return and Exchange Policy
We understand that sometimes a product may fail to meet your expectations, and we are here to make your return or exchange as smooth as possible.
Returns
- The item must be unused and in the same condition you received it to be eligible.
- Returns must be initiated within 30 days of the delivery date.
Exchanges
- We will facilitate conversations if you receive a defective or incorrect item.
- Exchanges can be initiated within 30 days of the delivery date.
Refunds
- Once we receive your return, we will inspect it and notify you regarding the status of your refund.
- Refunds will be issued to your original payment method within 14 business days excluding shipping fee.
Return Shipping
Return shipping costs are the customer's responsibility, except in cases of damaged or incorrect items.
How to Initiate a Return or Exchange
To initiate a return or exchange, please get in touch with our customer service team at returns@fsluxecreations.com with your order number and a brief explanation of the issue.
Contact Us
If you have any questions or concerns about our Shipping and Return Policy, please get in touch with our customer service team at info@fsluxecreations.com. We are here to assist you and ensure your shopping experience with FS Luxe Creations is exceptional.
Elevating Living Spaces
At FS Luxe Creations, we envision a world where every living space reflects the individuality and desires of its inhabitants. Our vision is to create products that transform your surroundings into havens of opulence, where beauty and functionality coexist in perfect harmony.
Our products are more than just items; they are the result of meticulous craftsmanship. We leave no detail unattended, curating collections that embrace both timeless beauty and modern design.
Immerse yourself in the world of FS Luxe Creations, where every product tells a story of dedication, inspiration, and luxury. From luxurious home decor that transforms your spaces to opulent kitchen items that make mealtime an elegant affair, our collections offer a glimpse into the world of unparalleled elegance.
We understand that your home is an extension of your personality and an expression of your unique taste. That's why we offer customization options, allowing you to tailor our products to your individual style, ensuring that they become an integral part of your life.
As we invite you to explore our collections, we welcome you to be a part of our journey. With each purchase, you join us in crafting luxury, shaping dreams, and embracing the finer things in life.
Thank you for choosing FS Luxe Creations. We look forward to sharing the world of opulence, aesthetics, and luxury with you.