POLICIES & INFORMATION

Shipping & Returns

Everything you need to know about your order, from delivery to returns, we've got you covered.

Shipping & Returns


At FS Luxe Creations, every order is handled with care to ensure your luxury pieces arrive safely and on time.

Shipping Information

Processing & Delivery

  • Orders are processed within 1–3 business days
  • Shipping times vary based on destination and carrier
  • A confirmation email with tracking information will be sent once your order ships

Shipping Fees
Shipping costs are calculated at checkout based on your order weight and delivery location. You will see your exact shipping cost before completing your purchase.

Damaged or Lost Items
If your order arrives damaged or is lost in transit, contact us immediately at fsluxecreations@yahoo.com and we will resolve it promptly.

Returns & Exchanges

  • Items must be unused and in original condition
  • Returns and exchanges must be initiated within 30 days of delivery
  • Return shipping costs are the customer's responsibility, except for damaged or incorrect items
  • Refunds are issued to your original payment method within 14 business days, excluding shipping fees

How to Initiate a Return or Exchange
Email fsluxecreations@yahoo.com with your order number and a brief description of the issue.

Questions?
Contact us at fsluxecreations@yahoo.com , we're happy to help.